Responsible for obtaining profitable results through the sales team by developing the team through motivation, skills development and product knowledge development. Manage the sales administration function, operational performance reporting and advising senior management on maximising business relationships and creating an environment where customer service can flourish. Responsible for managing the sales team,revenue, and expense controls, meeting agreed targets, and promoting the organisation’s presence throughout abroud and Armenia. Implementing a proactive room sales strategy. Developing both new and existing customers. In larger groups, maintaining key accounts with national and international companies. Promoting the brand. Staying on top of rate management and yield. Training and developing staff.

International Tourism, Social and Cultural Service and Tourism

Linguistics and Intercultural Communication, Linguistics